Kendall Gay
Senior Product Designer
Seattle, WA
Seattle, WA
kendallgaydesigns@gmail.com
Accenture Consulting | Seattle, WA | 2018–2025
Fortune 500 Corn Refinement Client
Leveraged the ServiceNow design system to design a streamlined employee onboarding experience for 12,000+ current employees and onboarding employees. Designs were instrumental in leading to stakeholder alignment and 75% user story creation for the product MVP.
Fortune 500 Life Sciences Client
Directed end-to-end prototype design leveraging the Workday design system to enhance employee-manager review and promotion experiences, resulting in increased performance lifecycle satisfaction by 30% and improved manager participation by 58%.
Fortune 500 SAAS Software Cloud Client
Led UX research client’s advertising partnership portal of over 4,000 partners, synthesizing insights from 20+ executive interviews to guide a redesign merging two advertiser directories into a unified gallery that strengthened partner engagement, trust, satisfaction, and lead generation by 3x.
Industry-leading Discount Retail Client
Managed end-to-end proof of concept streamlining documentation workflows and enabling seamless vendor distribution of buy sheets, assortment sheets, and purchase orders, cutting buy sheet creation time and vendor receipt creation time by 50%.
Fortune 500 Communications Client
Led the design and rollout of a unified internal design system, consolidating three legacy systems and achieving adoption by 13+ design teams within 6 weeks.
Fortune 500 SAAS Software Cloud Client
Led end-to-end conversational AI design for a proof of concept/DEMO, leveraging Salesforce/Agentforce and SLDS 2 to integrate sentiment analysis, identify AI intervention points in user flows, and reduce case processing for rep help time by 30%.
Education
Purdue University — Computer Graphics Technology (Web Programming and Design)
Certifications
ICAgile Certified Professional - SAFE 5 Practitioner - SAFE 5 Scrum Master - Salesforce Certified User Experience Designer
Personal Projects
BlendLab 🍵
BlendLab is a tea blend recommendation app that looks at what's already in your pantry and crafts personalized recipes tailored to your ingredients — no special shopping trips required.
Here's what makes it special:
→ Input what you already have at home
→ Get curated tea blend recipes instantly
→ Discover flavor combinations you'd never think to try
I built this because great tea shouldn't require a specialty store. It should start with what you already have.