Hi, I'm Kendall. Product Designer.

I'm a UX generalist with 7+ years of experience who enjoys turning messy, ambiguous problems into simple, intuitive workflows. I have a background in leading enterprise UX initiatives for many Fortune 50 clients, including SaaS, retail, telecommunications, and pharmaceutical industries, with solutions that have shipped and scaled to thousands of users.

400+ account creations for a mobile golf game
The client wanted an integrated AR/VR games experience for families with young children who came to see the tournament.
AR/VR, Gaming, Account Creation, 3D Assets, Metaverse, AI Agent, iOS
Creating an efficient cancellation process
The client was feeling the effects of having an outdated insurance claim processing system for their representatives.
Legacy Systems, Salesforce, Data Heavy, Auto Insurance, Internal Systems, Offshore Dev
30% less buy sheet and vendor receipt creation time
The client needed a proof of concept for a reporting experience for their internal buyers.
Custom Dashboard, Data Heavy, retail, buyers, UI Kit, Internal Systems, Component Library
2x more self service tasks done with ServiceNow
The legacy system didn’t scale with their hiring goals and didn’t allow for self-service, so they were looking to migrate to the ServiceNow platform and wanted UX to design the Day 0 to Day 1 experience from 3 different angles -- Manage, HR, and Employee
Onboarding, ServiceNow, Employee Experience, Internal Systems, Offshore Dev, HR, Manger, Day 1 to Day 0, High Fidelity Prototype, Design System, Xanadu
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